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About Us

Established in 2002, Sterling Group DKI began with the goal of providing a quality service to people in their time of crisis. Sterling Group DKI is the first Green Certified restoration contractor in Western Washington and has become an industry leader by employing state-of-the-art restoration equipment and maintaining regular mandatory education and training for our technicians and management. 

Our Mission To be a profitable company that provides distinctive quality and exceptional customer service centered on honesty and integrity. 

Our Values To deliver customer service that exceeds expectations with a more personal client relationship.  Professionalism, expertise and superior quality in everything we do. Building relationships on trust through honesty and integrity. Teamwork guides our communications, actions and responsiveness that lead to a great client experience. 

Green Certified:  A green building incorporates design, construction and maintenance practices that significantly reduce or eliminate the negative impact of the building on occupants and the environment. A green building places a HIGH priority on health, environmental and resource conservation performance over its life cycle.
Meet our Team 

Lora Osborne began work in the Restoration/Reconstruction industry 17 years ago. Her expereince in the industry includesWater Division Manager and Fire Division Manager coinciding with 10 years of field experience. Her IICRC certifications in Water, Fire, Asbestos & Lead along with Building Inspector certification give her an indepth  knowledge to handle every situation you may come across. Lora is just one of the valuable employee assets available to you at Sterling Group DKI.Fun Fact: Lora is an avid Seahawks Fan.

Gus Teague is one of our valued estimators here at Sterling Group DKI. Gus began his career in the construction industry in 1986. His experience consists of 15 years as a carpenter specializing in hospitals and schools.  In 2001 Gus moved into the Restoration/ Reconstruction industry.  Gus has acquired a depth of knowledge within his 25+ years of experience.  In addition he is IICRC certified in (WDR) Water Damage Restoration and (ASD) Applied Structural Drying.  Gus is just one of our employee assets available to you at Sterling Group DKI.
Fun Fact: Gus enjoys hunting, fishing and spending time with his family.
General Manager

Michael Roesch grew up in the Restoration/ Reconstruction industry working for his father throughout his early years. In 1990 Michael started his own Restoration business utilizing his Architectural education and experience. In 2006 he sold his company and there after joined Sterling Group DKI as General Manager.  Michael holds the following IICRC certifications: (ASD) Applied Structural Drying, (AMR) Applied Microbial Remediation, and (WDR) Water Damage Restoration.  In addition, Michael obtained certifications in Incident Command Systems developed by the United States Fire Administration’s National Fire Programs Branch. 
Fun fact: Michael volunteers on service projects abroad. These projects have taken him to developing communities in Africa and South America.
President /Founder 

Steve Hartmann owner and founder of Sterling Group DKI has over 16 years of experience estimating property loss and restoration costs. His extensive experience includes managing a general contracting firm with involvement in aspects of the business.  His years of experience in the insurance adjusting field estimating property losses and assisting homeowners with claims is a valuable asset.  Steve also worked for 5 years as a project manager with specialties in concrete repair and restoration services. Steve is just one of the valuable employee assets available to you at Sterling Group DKI.
Fun Fact: Steve enjoys spending his free time with his wife, 3 children and 8 grandchildren.
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